Contact us
We’re here to help
Questions about the platform, your account or our research tools? Our team is available during Australian business hours and happy to point you in the right direction.
Reach us directly
Choose whichever channel suits you. For account or platform questions, the quick form on this page is the fastest way to get started.
- Email ussupport@fels-wertburgai.com
- Based inSydney, NSW, Australia
- Support hoursMon–Fri, 9am–5pm AEST
We reply to messages during Australian business hours (Mon–Fri, 9am–5pm AEST). If you’re after a quick answer, our FAQ page covers the most common questions.